VACANCY DETAIL (Network Support)
Network Support
Job Code   ITC/31/07/2018
Job Role   Service Monitoring/Network Support Analyst
Job Grade Level   Intermediate
Location   River State
Business Unit   iTECO
Reporting To  
Job Objectives
To provide Service Monitoring and Network Support Services in the deployment and monitoring of IMT Services to the business within the specified Service Level Agreement.
Responsibilities
Project Implementation Support. Preventive Maintenance Support. Proactive Monitoring of Agreed IMT Services. Technical support, Problem Management. Incidence/Request Management and fulfillment.
Position and Qualification Requirement
BSC/HND in Computer science, Engineering, Mathematics or related discipline with 3 years IT working experience. ITIL Foundation will be an added advantage.
Skills and Competences
Analytical and Problem solving skills
 
 
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